Last summer I accidentally dropped my EDC G19 (yeah, shit happens!) and smashed my Burris Fastfire III 8 MOA.

I have tried to straighten the bent lens "hood"... Nope, no luck: the sight didn't hold zero.




So, since it was completely dead, I opened its guts - out of curiosity.
Then I threw it into my drawer and forgot about it for a while.

In December I went to Burris site to see if they have New Year specials or some newer model of Fastfire, or if they can repair my broken one for a reasonable charge.
Then, I clicked their Customer Service page and, oh, Lordy...

Still being skeptical about my particular case, I emailed them, told them what I have done to the poor little Fastfire and... got an RMA shortly.
I shipped them dead sight and one month later, yesterday, I have got a brand spanking new Fastfire III - sealed in a box, with all extras!
I immediately installed it on my G19, took it to the range and zeroed it with less than 10 shots.

That's pretty impressive.

I've had the same service as well from Burris , as well as Leupold and Swarovski.

Nikon told me to pack sand about a scope that got dropped, and a pair of high dollar binoculars that wouldn't stay tight at the hinge.

Fuck Nikon