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 Kudos to Burris Optics! 
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Location: Auburn
Joined: Fri Aug 17, 2018
Posts: 3335
Last summer I accidentally dropped my EDC G19 (yeah, shit happens!) and smashed my Burris Fastfire III 8 MOA.
:facepalm2:
I have tried to straighten the bent lens "hood"... Nope, no luck: the sight didn't hold zero.

Image
Image

So, since it was completely dead, I opened its guts - out of curiosity. :wink05:
Then I threw it into my drawer and forgot about it for a while.

In December I went to Burris site to see if they have New Year specials or some newer model of Fastfire, or if they can repair my broken one for a reasonable charge.
Then, I clicked their Customer Service page and, oh, Lordy...
Image
Still being skeptical about my particular case, I emailed them, told them what I have done to the poor little Fastfire and... got an RMA shortly. :whatthe:
I shipped them dead sight and one month later, yesterday, I have got a brand spanking new Fastfire III - sealed in a box, with all extras! :party:
I immediately installed it on my G19, took it to the range and zeroed it with less than 10 shots.
:bigsmile:


Last edited by surevaliance on Tue Feb 16, 2021 1:17 pm, edited 1 time in total.



Tue Feb 16, 2021 10:49 am
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Location: Renton, WA
Joined: Sun Mar 13, 2011
Posts: 44361
Real Name: Steve
That's pretty impressive. thumbsup

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Benefactor Life Member, National Rifle Association
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Please support the organizations that support all of us.

Leave it cleaner than you found it.


Tue Feb 16, 2021 12:52 pm
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Location: Hoodsport/Shelton
Joined: Sat Mar 19, 2011
Posts: 3086
Real Name: Don
I've had the same service as well from Burris :thumbsup2:, as well as Leupold and Swarovski.

Nikon told me to pack sand about a scope that got dropped, and a pair of high dollar binoculars that wouldn't stay tight at the hinge.

Fuck Nikon

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Tue Feb 16, 2021 1:02 pm
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