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 NW Safe - don't use them for long distance moves 
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Location: Central FL
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As you might know, I recently moved to Florida. My parents moved right after I did and my dad used NW Safe to move his safe. This was after them talking a good game of "we'll take care of everything for you!"

Unfortunately, it's been a complete debacle. No proactive communication, nobody returns calls, no coordination with the safe moving company, and it's taken forever to arrive...like over a month. Suddenly a freight truck arrived to drop it off in my dad's garage, and they wouldn't deliver into the house. So much for coordinating everything...

Overall, it's been a terrible experience. And I had a near miss when scheduling them to load my safe into the Pod.

I don't know why but it seems like nobody in their delivery and shipping departments are communicating. Is the mighty starting to fall?

If you need to use their delivery/installation services, be ready to have to manage the hell out of them or else things won't go to plan.


Fri Jul 02, 2021 8:20 pm
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Sorry to hear of the issues.
Wonder if this due to lack of decent help these days from the pandemic.

Certainly not what you would expect from an usually good reputation.

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Fri Jul 02, 2021 9:12 pm
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I cannot speak for any long range lack or coordination but locally we have not had a single problem with their services in the half a dozen times we’ve used them.
I would think that if NW Safe set it up that they would have given your dad all the contact information for the other company that actually moved the safe.
Sorry to hear it was a bad experience for dad.

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Sat Jul 03, 2021 9:49 am
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Caveman Jim wrote:
I would think that if NW Safe set it up that they would have given your dad all the contact information for the other company that actually moved the safe.


They kept saying “we’ve got it handled” and “we’ll call you with updates”. But those calls never came and they clearly didn’t have it handled.

Really disappointing…


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Sat Jul 03, 2021 7:34 pm
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edogg wrote:
Caveman Jim wrote:
I would think that if NW Safe set it up that they would have given your dad all the contact information for the other company that actually moved the safe.


They kept saying “we’ve got it handled” and “we’ll call you with updates”. But those calls never came and they clearly didn’t have it handled.

Really disappointing…


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Sad to say the least.

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"You are either with us...as Americans. Or, You are against us. There is no IN BETWEEN." ???

"We cannot negotiate with those who say, 'What's mine is mine, and what's yours is negotiable.'" JFK

"Those who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety”

-Ben Franklin

MadPick wrote:
I don't think you beat your children enough. :ROFLMAO:


Sat Jul 03, 2021 8:07 pm
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