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Shipping a pistol back to the manufacturer via FedEx
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Site Supporter   Location: Bellevue Joined: Thu Jun 30, 2016 Posts: 103 Real Name: Tim 
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delliottg wrote: Tim04 wrote: When I first got my SW Shield I was an idiot and didn't even look at the gun before buying it. When I got home to open the box the rear sight was missing the white paint on one side. Of course this falls under warranty to I contacted SW. They gave me a shipping label to print and provided very precise instructions and said by law I needed to tell the shipper that there was a firearm in the box. They required FedEx.... So..... I go to Fedex with my gun already sealed in the box and shipping label on it. The lady asks what i am shipping, I tell her the situation (she does not recognize the Smith and Wesson name) and I say the magic word! "So with that said, I am shipping a firearm for repair" and she immediately drops my box, it slams on the floor and she goes "ahhhhhhh, oh my God, a gun, you mean, a real gun, in this box here?" *points to box on floor*. She tells me she can't ship that type of thing here, I ask for the manager politely and he comes over. He goes "oh they are usually labeled different instead of just "SW" they usually have more clear labels of the company. Yeah we can ship these". He takes my box and ships it. Good experience minus the crazy lady who has no idea what a gun is or does! So, were you required to fill out any separate paperwork because it was a firearm? Or jump through any other hoops? No extra paper work. Just had to make sure slide was locked back, and no magazines or ammo included in the package. I was advised it's the law (other comments say this as well) to let them know it's a firearm, otherwise no other hoops at all for my experience. |
| Tue Apr 25, 2017 3:03 pm |
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 Joined: Tue Apr 19, 2011 Posts: 2604
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It's against the law for them to label it as a firearm.
There's a lot of information on the ATF website. https://www.atf.gov/firearms/qa/may-non ... ct-carrier |
| Wed Apr 26, 2017 8:40 pm |
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Site Supporter  Location: Duvall Joined: Thu Mar 17, 2011 Posts: 4604 Real Name: David
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Unicorn wrote: It's against the law for them to label it as a firearm. There's a lot of information on the ATF website. https://www.atf.gov/firearms/qa/may-non ... ct-carrier Good link & information, thanks. I'll know better next time. Checking tracking, it looks like it should arrive at Ruger's Prescott facility this afternoon, tracking says "On FedEx vehicle for delivery". |
| Thu Apr 27, 2017 9:57 am |
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Site Supporter Location: Duvall Joined: Thu Mar 17, 2011 Posts: 4604 Real Name: David
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Well, it came back from Ruger today via FedEx with a clean bill of health, factory recall work performed and a test firing of 30 rounds, and an extra, free magazine. Cost to me? Zero other than a bit of time, not sure you can ask for more in a CS experience.
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| Wed May 03, 2017 4:10 pm |
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Site Supporter  Location: Kent Joined: Wed Mar 13, 2013 Posts: 1660 Real Name: Andy
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| Wed May 03, 2017 6:05 pm |
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Location: Bellevue Joined: Tue Aug 20, 2013 Posts: 64
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i just give it to the my fed ex driver. i make sure he scans it right there though so it in the system and riding in his truck all day un scanned.
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| Thu May 04, 2017 12:26 pm |
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In Memoriam  Location: Mukilteoish Joined: Sat Mar 26, 2011 Posts: 11595
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I think both Fed Ex and UPS will accept firearms from non licensees if they have daily scheduled pickups.
_________________ NRA Endowment Member. How did they know my member was well endowed? |
| Thu May 04, 2017 12:29 pm |
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Site Supporter Location: Duvall Joined: Thu Mar 17, 2011 Posts: 4604 Real Name: David
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I could probably do that here as we have scheduled pickups for all the major carriers, but since the company that owns us has a "no weapons" policy, I'd be playing with my job. Not worth it to me when I can run to FedEx at lunch & be done with it.
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| Thu May 04, 2017 12:55 pm |
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