How much of the tip broke off?
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| Needing a replacement or reprofile https://www.waguns.org/viewtopic.php?f=36&t=82363 |
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| Author: | Fjordforder [ Sat Jun 24, 2017 2:17 pm ] |
| Post subject: | Needing a replacement or reprofile |
Hey all. Today I accidentally broke the tip off my daily carry knife, a Benchmade brand from their HK line. It`s the model 17400 from the Pardue series. It carries extreme sentimental value to me as a gift from my father and is an out-of-production product. Does anyone know a place capable of reprofiling the blade, or possibly even replacing it? |
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| Author: | everett bill [ Sat Jun 24, 2017 3:15 pm ] |
| Post subject: | Re: Needing a replacement or reprofile |
I would start with Benchmade. They are fantastic to work with. |
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| Author: | Fjordforder [ Sat Jun 24, 2017 3:31 pm ] |
| Post subject: | Re: Needing a replacement or reprofile |
I sent an email today. No word back yet. Are you sure they`d be willing to work on it? Warranty is bound to be expired; it was a gift and is out of production. |
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| Author: | everett bill [ Sat Jun 24, 2017 4:22 pm ] |
| Post subject: | Re: Needing a replacement or reprofile |
I have never broken a blade, but they have resharpened mine several times, (just the straight edge, no serration work). They have rebuilt the pivot bushings and replaced missing scale screws several times, no charge and no hassles. My knife is what most people would refer to as abused. I don't know if they would re-profile, but they may have a replacement blade for it. There was or is a knife guy on this site. I don't recall his screen name. |
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| Author: | Fjordforder [ Sat Jun 24, 2017 4:23 pm ] |
| Post subject: | Re: Needing a replacement or reprofile |
I`m fine with a replacement blade, it`s just that the knife itself is out of production, so I dunno if they`d even have any extras on hand. |
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| Author: | usrifle [ Sat Jun 24, 2017 4:46 pm ] |
| Post subject: | Re: Needing a replacement or reprofile |
How much of the tip broke off?
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| Author: | Fjordforder [ Sat Jun 24, 2017 4:47 pm ] |
| Post subject: | Re: Needing a replacement or reprofile |
Only about a millimeter, maybe an added half. |
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| Author: | Guntrader [ Sat Jun 24, 2017 4:52 pm ] |
| Post subject: | Re: Needing a replacement or reprofile |
I'd think they'd just put another blade on for free, or have one of their techs reshape it on a grinder gratis. Positive customer service reputation in this day and age is priceless. Swapping out a blade probably costs them $10-15 including return postage. Doubt they would risk having a pissed off multi gun forum blogger over $15. |
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| Author: | Fjordforder [ Sat Jun 24, 2017 4:53 pm ] |
| Post subject: | Re: Needing a replacement or reprofile |
Solid point. Will report back when they respond of course. |
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| Author: | Fjordforder [ Sat Jul 01, 2017 6:27 pm ] |
| Post subject: | Re: Needing a replacement or reprofile |
I held a short-ish email conversation with customer service over the course of a few days. The good news is that they`ll honor the warranty and can reprofile it so long as the snap is less than 1/8 of an inch. By my measurement I barely qualify. Frankly I`d prefer a replacement blade nonetheless but I also live in the real world, that option is off the table. The lady sent me a form to fill out. |
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| Author: | matrix998 [ Wed Jul 05, 2017 8:06 pm ] |
| Post subject: | Re: Needing a replacement or reprofile |
There is a place in tacoma inside the bus depot, forget the name but the guy is awesome at sharpening blades. Im sure he could take care of you. Good luck |
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| Author: | Fjordforder [ Wed Jul 05, 2017 8:08 pm ] |
| Post subject: | Re: Needing a replacement or reprofile |
matrix998 wrote: There is a place in tacoma inside the bus depot, forget the name but the guy is awesome at sharpening blades. Im sure he could take care of you. Good luck Thanks! I`ve heard of that place in the past, but the name isn`t coming to me either. |
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| Author: | NWGunner [ Thu Jul 06, 2017 12:39 am ] |
| Post subject: | Re: Needing a replacement or reprofile |
Vulcan Knife... He was in Ballard for about 4 years and moved to Tacoma in 2014... |
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| Author: | Sparky D [ Fri Jul 07, 2017 6:14 pm ] |
| Post subject: | Re: Needing a replacement or reprofile |
NWGunner wrote: Vulcan Knife... He was in Ballard for about 4 years and moved to Tacoma in 2014... That's my Go-To for anything important or outside my comfort zone. |
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