Tue Jun 20, 2017 1:21 pm
Tue Jun 20, 2017 1:29 pm
Tue Jun 20, 2017 1:36 pm
edogg wrote:Wait...so you have an old, well used trigger that's out of warranty and are upset they didn't fix or replace it?
Wed Jun 21, 2017 6:27 pm
edogg wrote:Wait...so you have an old, well used trigger that's out of warranty and are upset they didn't fix or replace it?
And you're upset that when you throw some snark at them about running in a different direction and then come back and ask for advice, they don't recommend a competitor's product?
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Wed Jun 21, 2017 6:49 pm
Wed Jun 21, 2017 7:50 pm
hkcavalier wrote:Bushmaster is part of Freedom Group, don't expect a whole lot of white glove service and free work.
Wed Jun 21, 2017 9:28 pm
hkcavalier wrote:It's pretty rare to break a trigger, but you simply can't be mad at a company for not replacing a part past the warranty period.
Bushmaster is part of Freedom Group, don't expect a whole lot of white glove service and free work.
I would have approached it a bit differently, not saying I would have had a different result of course.
"Hey Bushmaster, I bought my {model} rifle back in {year} and I really love it. I'm pretty sure it's past warranty but the trigger stopped working. Is there any chance I could get a replacement from old stock or maybe a newer one at cost? Thanks in advance for your help."
It's not being a wuss or kiss-ass to be nice to someone/a company you're trying to get favorable treatment from.
Wed Jun 21, 2017 9:33 pm
edogg wrote:hkcavalier wrote:It's pretty rare to break a trigger, but you simply can't be mad at a company for not replacing a part past the warranty period.
Bushmaster is part of Freedom Group, don't expect a whole lot of white glove service and free work.
I would have approached it a bit differently, not saying I would have had a different result of course.
"Hey Bushmaster, I bought my {model} rifle back in {year} and I really love it. I'm pretty sure it's past warranty but the trigger stopped working. Is there any chance I could get a replacement from old stock or maybe a newer one at cost? Thanks in advance for your help."
It's not being a wuss or kiss-ass to be nice to someone/a company you're trying to get favorable treatment from.
Yup, this is an excellent approach.
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Thu Jun 22, 2017 8:10 am
sreyemj wrote:edogg wrote:hkcavalier wrote:It's pretty rare to break a trigger, but you simply can't be mad at a company for not replacing a part past the warranty period.
Bushmaster is part of Freedom Group, don't expect a whole lot of white glove service and free work.
I would have approached it a bit differently, not saying I would have had a different result of course.
"Hey Bushmaster, I bought my {model} rifle back in {year} and I really love it. I'm pretty sure it's past warranty but the trigger stopped working. Is there any chance I could get a replacement from old stock or maybe a newer one at cost? Thanks in advance for your help."
It's not being a wuss or kiss-ass to be nice to someone/a company you're trying to get favorable treatment from.
Yup, this is an excellent approach.
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That's pretty much what I asked in my first email (see OP). Just be aware that Bushmaster products will not be supported past the one year warranty.
Fri Jun 23, 2017 1:50 pm
Fri Jun 23, 2017 10:25 pm
Mediumrarechicken wrote:Guisslee or any other trigger is going to be miles ahead of the shrubmaster
Sat Jun 24, 2017 9:06 am
sreyemj wrote:Mediumrarechicken wrote:Guisslee or any other trigger is going to be miles ahead of the shrubmaster
I had a spare MBT from their last sale, great trigger for sure.
Sat Jun 24, 2017 9:36 am
Sat Jun 24, 2017 11:33 am
Sat Jun 24, 2017 12:55 pm