Gun store Shooting Locations It is currently Fri Mar 29, 2024 3:36 am



Rules WGO Chat Room Gear Rent Me Shield NRA SAF CCKRBA
Calendar




Reply to topic  [ 2 posts ] 
 +1 Rock Island warranty 
Author Message
Site Supporter
User avatar
Site Supporter

Location: Can't say
Joined: Sun Sep 7, 2014
Posts: 8134
Bought a used/new shotgun from a forum member a year ago, and just getting out to chamber and try it out. Something's defective with the elevator and leave spring which retains shells in the magazine. Won't release and feed shells. No bueno.

RIA warrants it. Sent them a note, and in 2 days they had a prepaid Fedex label to me. Should be fixed in a month or two. So far, fantastic service!

_________________
I defend the 2A. US Army Combat Veteran and Paratrooper: OIF Veteran. BSM and MSM recipient. NRA Lifetime. Entertainment purposes only. I'm a lawyer, but have not offered you legal advice.


Thu Apr 20, 2017 10:20 pm
Profile
Site Supporter
User avatar
Site Supporter

Location: Can't say
Joined: Sun Sep 7, 2014
Posts: 8134
Update on this. Rock Island has among the best customer service I've experienced.

I filled out an online warranty claim and within a prompt period (~1 day) I received a pre-paid return ticket. Shotgun was fixed and returned at their expense 100%. Door to door it was ~34 days. Came back with a note "customers concerns verified, repaired, test fired, and cleaned."

If only every company worked like this.

_________________
I defend the 2A. US Army Combat Veteran and Paratrooper: OIF Veteran. BSM and MSM recipient. NRA Lifetime. Entertainment purposes only. I'm a lawyer, but have not offered you legal advice.


Wed May 24, 2017 9:50 am
Profile
Display posts from previous:  Sort by  
Reply to topic   [ 2 posts ] 

Who is online

Users browsing this forum: No registered users and 36 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum



Rules WGO Chat Room Gear Rent Me NRA SAF CCKRBA
Calendar


Powered by phpBB® Forum Software © phpBB Group
Designed by ST Software for PTF.
[ Time : 2.172s | 18 Queries | GZIP : Off ]