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 Ruger Customer Service 
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Location: Auburn, Washington
Joined: Mon Jul 31, 2017
Posts: 13
Real Name: Tim Wately
Same thing happened to me, they fixed my Mark IV out of warranty.

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Thu Aug 03, 2017 9:28 am
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Location: Faxon, OK
Joined: Sat Mar 19, 2011
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Real Name: Chuck
armedpanda wrote:
Same thing happened to me, they fixed my Mark IV out of warranty.

The Ruger Mark IV has only been around for less than a year. How could it be out of warranty? THERE IS NO WARRANTY!!!!!!! Ruger will fix any gun forever! :facepalm2:

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Tue Aug 22, 2017 9:21 pm
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Location: Des Moines, WA
Joined: Wed Aug 29, 2012
Posts: 571
A while back, I blew the ejector assembly completely off my Ruger Black Hawk 41mag. Called Ruger, sent the revolver in and in 15 days it was home, reblued and correct in every way.....I had been shooting this gun for 20 years at the time I sent it in. Out of warranty???


Wed Aug 23, 2017 9:14 am
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Location: Des Moines, WA
Joined: Wed Aug 29, 2012
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Damn it......I think I just talked myself in to buying a new Ruger................


Wed Aug 23, 2017 9:17 am
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Location: Conroe, TX
Joined: Mon Dec 3, 2012
Posts: 376
Real Name: Kevin
I've only had to call them once and was very pleasantly surprised. After about 6 months of owning it the front sight of my Ruger LC9 came loose and was just sliding back and forth. It pissed me off so I tossed it in a drawer for a year. I eventually decided to do something about it so called up Ruger to see how much it would cost me to get it fixed.

They sent out a brand new slide at no cost and it included a pre-paid mailer to send the old one back.


Wed Aug 23, 2017 12:21 pm
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Location: South Seattle
Joined: Thu May 2, 2013
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Real Name: Steve
golddigger14s wrote:
armedpanda wrote:
Same thing happened to me, they fixed my Mark IV out of warranty.

The Ruger Mark IV has only been around for less than a year. How could it be out of warranty? THERE IS NO WARRANTY!!!!!!! Ruger will fix any gun forever! :facepalm2:


Way to jump on a newbie with less than 10 posts.


Wed Aug 23, 2017 9:31 pm
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Location: Faxon, OK
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NWGunner wrote:
golddigger14s wrote:
armedpanda wrote:
Same thing happened to me, they fixed my Mark IV out of warranty.

The Ruger Mark IV has only been around for less than a year. How could it be out of warranty? THERE IS NO WARRANTY!!!!!!! Ruger will fix any gun forever! :facepalm2:


Way to jump on a newbie with less than 10 posts.

Not trying to "jump" on a newbie, but trying to emphasize their CS to him and others that they will take care of you.

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Wed Aug 23, 2017 9:37 pm
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Location: South Seattle
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Well, 3 of your 4 sentences were chastising him, including an emoji, with one in full caps with hella many exclamation points.

If your emphasis was on Ruger, it didn't come across that way.

I'm just trying to encourage newbie posts, not dog you.


Wed Aug 23, 2017 9:46 pm
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