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 Primary Arms... BEST CUSTOMER SERVICE EVER 
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Location: Lakewood, WA
Joined: Sat Apr 14, 2012
Posts: 4056
Real Name: brad aka bubba
so my pistol stuff arrived today..about a hour and a half ago.. but his happened BEFORE that..

Got a call around 1pm today from Primary Arms but they left a voice mail since i was asleep.

Apparently Radical Firearms accidentally shipped a rifle spring in my pistol buffer kit instead of a carbine spring and let PA know.

PA in the voice mail let me know what had happened, and that they ALREADY had shipping out the carbine spring this morning for free of charge and to keep the rifle spring.

Now that's customer service!

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ALL MY FIREARMS WILL ONLY BE TRANSFERRED THROUGH I-5 Guns And Ammo (Lacey WA)


Fri Jun 20, 2014 6:41 pm
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Location: Valley of Maples
Joined: Sun Aug 11, 2013
Posts: 260
Real Name: B
Those guys are fantastic!


Fri Jun 20, 2014 7:19 pm
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Location: Maple Valley, WA
Joined: Fri Mar 18, 2011
Posts: 640
I have had great experience with Primary Arms

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Fri Jun 20, 2014 7:34 pm
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Location: West Phoenix, AZ
Joined: Tue May 21, 2013
Posts: 3909
they ship way too fast.. literally a few hours after an order..

it can be habit forming...


Fri Jun 20, 2014 7:50 pm
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Location: Renton, WA
Joined: Sun Mar 13, 2011
Posts: 52137
Real Name: Steve
Good to hear. thumbsup

Yeah, all stories related to Primary Arms seem to have a happy ending . . . both about their service, and about their products.

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Steve

Benefactor Life Member, National Rifle Association
Life Member, Second Amendment Foundation
Patriot & Life Member, Gun Owners of America
Life Member, Citizens Committee for the Right to Keep and Bear Arms
Legal Action Supporter, Firearms Policy Coalition
Member, NAGR/NFGR

Please support the organizations that support all of us.

Leave it cleaner than you found it.


Fri Jun 20, 2014 7:51 pm
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Location: Federal Way
Joined: Sat Sep 15, 2012
Posts: 5492
I bought my Daniel Defense though them on Black Friday. Bought multiple other goodies from them and I gotta admit they are AWESOME!

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Banned for calling GOD a racist! Oh that's tight, Seattle guns is DEAD!


Fri Jun 20, 2014 9:41 pm
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Location: Wyoming
Joined: Mon Sep 24, 2012
Posts: 981
I bought one of their shooting mats on memorial day weekend. It came and one of the buckles was broken which isn't a big deal to me. Emailed them and they offered me store credit if I was ok with the broken mat. Got 8 bucks in credit which is what they said it would cost me to return it. So got a already on sale mat for 20 bucks. They were fast and I had the credit in my account in like 2 hours

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Sat Jun 21, 2014 7:08 am
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