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It is currently Mon May 06, 2024 10:04 pm
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Page 1 of 1
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[ 7 posts ] |
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Primary Arms... BEST CUSTOMER SERVICE EVER
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spikedzombies
Site Supporter
Location: Lakewood, WA Joined: Sat Apr 14, 2012 Posts: 4056
Real Name: brad aka bubba
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so my pistol stuff arrived today..about a hour and a half ago.. but his happened BEFORE that..
Got a call around 1pm today from Primary Arms but they left a voice mail since i was asleep.
Apparently Radical Firearms accidentally shipped a rifle spring in my pistol buffer kit instead of a carbine spring and let PA know.
PA in the voice mail let me know what had happened, and that they ALREADY had shipping out the carbine spring this morning for free of charge and to keep the rifle spring.
Now that's customer service!
_________________ ALL MY FIREARMS WILL ONLY BE TRANSFERRED THROUGH I-5 Guns And Ammo (Lacey WA)
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Fri Jun 20, 2014 6:41 pm |
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WhiskeyTangoFoxtrot
Location: Valley of Maples Joined: Sun Aug 11, 2013 Posts: 260
Real Name: B
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Those guys are fantastic!
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Fri Jun 20, 2014 7:19 pm |
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viperjody
Site Supporter
Location: Maple Valley, WA Joined: Fri Mar 18, 2011 Posts: 640
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I have had great experience with Primary Arms
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Fri Jun 20, 2014 7:34 pm |
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XDM9cWA
Site Supporter
Location: West Phoenix, AZ Joined: Tue May 21, 2013 Posts: 3909
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they ship way too fast.. literally a few hours after an order..
it can be habit forming...
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Fri Jun 20, 2014 7:50 pm |
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MadPick
Site Admin
Location: Renton, WA Joined: Sun Mar 13, 2011 Posts: 52137
Real Name: Steve
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Good to hear. Yeah, all stories related to Primary Arms seem to have a happy ending . . . both about their service, and about their products.
_________________SteveBenefactor Life Member, National Rifle AssociationLife Member, Second Amendment FoundationPatriot & Life Member, Gun Owners of AmericaLife Member, Citizens Committee for the Right to Keep and Bear ArmsLegal Action Supporter, Firearms Policy CoalitionMember, NAGR/NFGRPlease support the organizations that support all of us.Leave it cleaner than you found it.
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Fri Jun 20, 2014 7:51 pm |
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Classic
Site Supporter
Location: Federal Way Joined: Sat Sep 15, 2012 Posts: 5492
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I bought my Daniel Defense though them on Black Friday. Bought multiple other goodies from them and I gotta admit they are AWESOME!
_________________ Banned for calling GOD a racist! Oh that's tight, Seattle guns is DEAD!
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Fri Jun 20, 2014 9:41 pm |
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velillen
Location: Wyoming Joined: Mon Sep 24, 2012 Posts: 981
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I bought one of their shooting mats on memorial day weekend. It came and one of the buckles was broken which isn't a big deal to me. Emailed them and they offered me store credit if I was ok with the broken mat. Got 8 bucks in credit which is what they said it would cost me to return it. So got a already on sale mat for 20 bucks. They were fast and I had the credit in my account in like 2 hours
Sent from my HTC6525LVW using Tapatalk
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Sat Jun 21, 2014 7:08 am |
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