Gun store Shooting Locations It is currently Sat Apr 27, 2024 9:51 am



Rules WGO Chat Room Gear Rent Me Shield NRA SAF CCKRBA
Calendar




Reply to topic  [ 3 posts ] 
 Streamlight warranty customer service. 
Author Message
User avatar

Location: Hawks Prairie
Joined: Sun Apr 22, 2012
Posts: 327
About a month ago, I had just gotten into bed when I heard a bump in the night on my back porch. I assumed it was my local raccoons blundering about (I was right) but grabbed my bedside gun and went to check it out. When I activated my Streamlight TLR-4, it fell off my gun and landed on the dining room floor. Well, shit. After telling the young raccoon to go find someplace else to play, I turned on the lights and discovered that the left side of the rail clamp had cracked along the entire length and the light was a goner.

Image

I bought it 10 years ago, always activate it by pressing down with my right index finger, and have trained with it a lot, so I figured that I got my money's worth. Several days later I sat down and started looking for a replacement on the Streamlight site. Just for S&G I looked at the warranty tab. "Limited Lifetime Warranty. Visit streamlight.com for full warranty information". Hmmm. I was able to find my receipt on my Amazon account, printed off the warranty application form from Streamlight, and mailed it off. Less that a week later, I got confirmation of the warranty coverage and a new unit on my front porch two days after that! On top of that, my old one had an incandescent bulb and the replacement is LED. A really excellent experience.

Streamlight gets :thumbsup2: from me.

_________________
"It's one thing to have people think that you're stupid. It's another thing altogether to open your mouth and prove it to them." - My dad


Sun Oct 22, 2023 5:38 pm
Profile
Online
Site Admin
User avatar
Site Admin

Location: Renton, WA
Joined: Sun Mar 13, 2011
Posts: 52078
Real Name: Steve
Dang. That’s pretty sweet. thumbsup

_________________
Steve

Benefactor Life Member, National Rifle Association
Life Member, Second Amendment Foundation
Patriot & Life Member, Gun Owners of America
Life Member, Citizens Committee for the Right to Keep and Bear Arms
Legal Action Supporter, Firearms Policy Coalition
Member, NAGR/NFGR

Please support the organizations that support all of us.

Leave it cleaner than you found it.


Sun Oct 22, 2023 5:57 pm
Profile
Site Supporter
User avatar
Site Supporter

Location: South Seattle
Joined: Thu May 2, 2013
Posts: 12475
Real Name: Steve
That is nice!

Especially these days…


Sun Oct 22, 2023 8:17 pm
Profile
Display posts from previous:  Sort by  
Reply to topic   [ 3 posts ] 

Who is online

Users browsing this forum: No registered users and 5 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum



Rules WGO Chat Room Gear Rent Me NRA SAF CCKRBA
Calendar


Powered by phpBB® Forum Software © phpBB Group
Designed by ST Software for PTF.
[ Time : 0.848s | 16 Queries | GZIP : Off ]